FAQ

Do I have to pay customs charges on my order?

Any customs charges are applied at the discretion of the carrier and local laws. Please note that all customs charges will be payable by the customer and will not be covered by Madriana. For more accurate information, we advise you to contact your local customs office so there are no surprises regarding unexpected delivery charges at your end.

Will I get a tracking number for my order?

Yes, we provide a tracking number after your order has been shipped.