Returns Policy.

We have a 30-day return policy from receiving your order on all our products if a refund is selected, all successfully returned items will be credited to the original payment method used to purchase the items. The original shipping charges and customs charges if applied at the destination will not be refunded. Please keep in mind that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.

Returns must be made 14 days after being notified of the return to be eligible for a refund. The item must be returned in the original packaging, in its original condition, both, the jewelry box and the jewelry and you must obtain proof of postage just in case your order is lost on its way back to Madriana.